Level One is designed to cater to individuals who are either embarking on a career in the detailing industry, in its early stages, or seeking to rejuvenate their existing skill, with the addition of a day spent exclusively on motorcycle detailing.
Our goal is to acquaint candidates with the intricate processes and upkeep of vehicles from both a professional and business standpoint, laying the foundation for proficient vehicle cleaning techniques from the ground up, and extending to the adept handling of dual-action machine polishers over the course of 3 days of intense training.  Business practices and health and safety are explored covering areas such as pricing, marketing, SDS and environmental conformity. A fourth day then compliments the skills learnt, putting them into a context for caring for and maintaining motorcycles for clients, including technique, handling and specific skills such as fairing removal and small area polishing.
Key modules covered include:
- Washing & decontamination techniques
- Selection of wash media
- Environmental considerations
- Effective drying methods
- Removal of bonded contamination
- Comprehensive wheel care
- Treatment of glass and hard surfaces
- Engine bay sanitation
- Preservation of vulnerable surfaces
- Enhancing efficiency and refining processes
- Emphasis on Personal Protective Equipment (PPE) and safety protocols
- Considerations for clothing and optimal working practices
- Conducting risk assessments
- Understanding chemical properties
- Proper setup procedures
- Interior detailing expertise, including leather and soft surface care
- Application of fillers/glazing
- Introduction to dual action machine polishers
- Identification and rectification of minor defects
- Understanding various paint types
- Application of Last Step Products (LSPs)
- Effective marketing strategies
- Techniques for conflict resolution and exemplary customer service
- Financial management insights
- Insight into insurance policies
- Guidelines for pricing and quotation
- Essential business administration practices
- Importance of memberships and networking
- Leveraging social media for business growth
- Manual handling guidelines
- Ensuring safe working practices
- Pre-work inspection protocols
Each level of training is accompanied by a comprehensive course booklet for easy reference, acknowledging the substantial amount of information covered.
Practical assessments are integrated into the training session, followed by a manageable series of case studies and exercises to reinforce learning over the post-course period.
Subsequently, candidates undergo a brief externally assessed exam before considering the optional progression to Level Two, ensuring thorough comprehension and addressing any identified areas requiring further support. Upon completion, candidates are awarded Level One certification, providing the option to advance to subsequent levels or apply the acquired skills with ongoing assistance and support.
